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Service Support

Shipping Package

Bulk Transportation


Container or bulk transportation

  • Provide users with services such as remote updating and remote maintenance of system software for free;
  • Provide technical knowledge strengthen and updating training services for users’ technicians and operators;
  • Dispatch professional engineers to install and debug equipment on site;
  • Give a reply within 2 hours after receiving the user's call;
  • Keep calling visits to users every month;
  • Provide remote diagnosis of user plant once every year for free;

Accessory Service

Established a huge parts library to provide users with original system parts and consumables for over 10 years.

Established spare parts serial number and spare parts tracking service management system, all spare parts adopt international metric system measurement standards.

Technical service

A variety of technical service packages are available. Or, if you prefer, an Yalong representative can visit your plant and together you can develop a plan that perfectly fits your needs.


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+86 19137902020



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